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"i was a bit sceptical about robot hoovers so i didn’t want to spend a lot of money on it just incase i will be very disappointed"

"my negatives are few one of the main ones is the charging base is quite light and he does struggle to get himself on to it but he does always manage it it just seems it could have been more solid but again a small issue which does not detract from the great work that it does"

"the only issue we have had is our pet rabbit biting through the charging cable!"

"was considering more expensive models but this model is all we expected"

"quiet operation with excellent suction"

"i have wooden floors and it sucks up stuff i didn’t even know was there"

"we are mainly hard floors down stairs with a few rugs so it’s probably the easiest surfaces to keep clean"

"one issue is that it gets stuck constantly"

"very low noise does n't disturb ing when i'm sleep"

"however charge up the bagotte and let him loose to clean up the dust hair and debris so i dont have to worry about it"

"father to a random pattern of vacuuming husband to a very strange room mapping method"

"unfortunately mine suffered a fault after a few weeks of use but as it was under warranty it was replaced by bagotte's friendly customer service team"

"i have 80% hard wood floors with some carpets around"

"ideal little vacuum cleaner so far no issues or complaints at all"

"i was quite sceptical ordering this but with the lock down i needed something that would vacuum on my behalf as i need to vacuum more often being home more than usual"

"also i find it quite noisy to be using while watching tv listening to music so i tend to leave it in a room to work and shut the door"

"it just goes in to error mode constantly just after few minutes"

"eufy packed up in under 2 years and customer service were not helpful"

"it also gets trapped with apple lightning cables if you have those but i am guessing all robot cleaners would have the same issue personally don't deduct stars for that"

"once ready i set it going and found myself following it around like it was a small child making sure it didn't hurt itself"

"it's pretty much just randomly moving around in a vaguely defined space"

"with 2 small children 2 dogs and a cat in the house we were fighting a losing battle against fur and crumbs so felt we needed to hand over the daily vacuum to a more efficient and patient volunteer – enter the bagotta!"

"still a pretty minor niggle"

"the biggest issue in my household has been pet hair errant bits of cat litter thanks felix and food crumbs and it sucks up all three excellently"

"once ready i set it going and found myself following it around like it was a small child making sure it didn't hurt itself"

"im really glad i found this model as it ticks all the boxes for my grandparents and takes a job away from them which will make them be much safer and likely avoid trips falls"

"in auto mode the robot will run until it gets low battery then it will dock to recharge"

"i had a slight issue with the remote control and they went far and beyond what lesser companies would do to ensure that i was a satisfied customer"

"occasionally gets stuck cleaning under the hall night storage heater but works its way out of other dead ends"

"i have arthritis in my hands so vacuuming with traditional style vacuums was getting impossible"

"the brush tool isn't very good"

"one tiny issue: when it passes under some low height furniture the operating button on top can get pressed and powers the machine off unintentionally"

"got this as i have two huskies and there is a never ending amount of dog hair in the house"

"useful product for cleaning saved my time so i can do other things it has a anti collision sensors that the vacuum cleaner wouldn’t bump into something so it wouldn’t get damage also have a remote control so i can control the vacuum wherever i want love this product very useful"

"i purchased this robotic vacuum mainly for three reasons: suction power design price well i already have a roomba that i've paid around £500 back in 2012 and at that time you could only buy crap products if you didn't want to spend half a thousand quid on a decent robotic vacuum"

"it is a very useful tool for us lazy types"

"i set it to run daily at 11pm when we’re all in bed and it’s quiet enough that it doesn’t wake us for reference we have hard floors everywhere apart from the main lounge "

"it just goes randomly here and there and sometimes it passes many times from the same place leaving other places unclean"

"have not tried programming it yet as prefer to be around since the cats and puppy stalk it or refuse to move away it senses them and avoids collisions "

"she uses it almost every day and has never had a single problem"

"the extreme felling of when i press home key and it come out to get back to its home for charge position and feeling like a useful home pet and easy control mode"

"father to a random pattern of vacuuming husband to a very strange room mapping method"

"i really thought i would be wasting my money when i purchased this"

"the only negative i have is that the bagotte's crash sensor struggle to detect narrow barriers such as a chair leg which is funny to watch bump into then turn in the opposite direction to continue cleaning"

"this is a must in my house as the brush gets clogged with pet hair otherwise"

"it doesn’t seem to go up and down to cover a whole area just moves around randomly so it misses bits"

"i have increased my review from 1 star to 3 stars based on the positive way that customer services dealt with me but cannot give it any higher as fundamentally the first unit only lasted 4 months"

"my only negative point with the product is that i let my children name it"

"i left some debris in a a couple of difficult points corner near the chair's legs to check whether it was able to clean also them and i'm impressed about how good is is"

"it goes around on a fairly random route so probably takes a lot longer than if it mapped a room but i guess that would equal much higher cost"

"we have 2 small dogs and they constantly shed hair so our little bagotte cleans them all up and the floor looks so clean all the time"

"this is a cracking little roomba!"

"most of my time was spent cleaning up after my 2 little toddlers"

"unbelievable how much dirt dust and dog hairs this little beasty picks up even when you think your floors are clean"

"my guess is the battery level reader isn't accurate enough working so it does not know to head back to base when it has still has enough battery to make it"

"it cleans well and even reaches areas that our traditional vacuum can't!"

"battery life is perhaps less amazing because it wasn’t put back on charge properly and refused to do anything the next day until it had charged itself but it might be misleading"

"bought this for my daughter for christmas as she is forever moaning that the cats have spilt litter all over her flat and she has to come home from work and hoover"

"the landing vacuuming was excellent and the unit reversed at the stairs edge with no additional help of strip"

"i do not put it on when i am out as occasionally it gets stuck on a door divider or on the cats scratching pole"

"it cleans well but it's extremely inefficient in how it cleans a room"

"we held off buying one forever thinking the suction and overall use would be limited but seriously it's a work horse and does the job with 50% better suction than our upright vaccum"

"personally i would rather not fund war"

"i thought i had ordered this version that also had the water reservoir and therefore could wash floors too so i was a bit disappointed when this one arrived especially considering price and it didn't have this functionality my fault when making the order and i know i could have sent it bk but decided not to"

"i have been offered a refund for the product so i appreciate this customer service"

"the only down side is that it takes rather longer to clean a whole room than the neato did but maybe that's related to the fact that it does a more thorough job"

"let's get to the negative points then: it's only possible to schedule cleaning based on a single hour so you can't select which days of the week you want the cleaning"

"the only negative i have is that the bagotte's crash sensor struggle to detect narrow barriers such as a chair leg which is funny to watch bump into then turn in the opposite direction to continue cleaning"

"sometimes it miss a spot but i suppose it is because my animals need to hang around it all the time so it feel their presence as an obstacle and struggle a bit to map the room but in a normal situation i assume it should work well"

"unfortunately the unit that was broken is no longer made with the same spec no magnetic strip now and so they refunded me my money and i bought the higher spec bg800 unit"

"with the robots drop sensing technology the robot will simply turn away from stairs preventing it from falling down"

"we held off buying one forever thinking the suction and overall use would be limited but seriously it's a work horse and does the job with 50% better suction than our upright vaccum"

"i'm hoping it has a long & happy life with us unless it decides its more clever than us & chooses to overthrow its inferior human overlords in which case i'm sending it back!"

"only efforts is to empty the vacuum waste bin every days since it is so efficient to grab single speck of dust!"

"i didn't want to spend too much money as i wasn't sure how well it would work"

"there is less dust now there"

"my previous one would often push the base station back and be unable to get charged"

"cannot fault this item"

"sound level is low hardly audible in an adjacent room"

"even following all the instructions for fixing minor issues did not help"

"we don’t need to bend over anymore 👍👍it’s really useful for a big family like us as the kids always make a mess when they eat now it’s so stress free as it’ll suck up all the dirt"

"once you've watched it go round you quickly get a sense of any prep you need to do then you can just put it on and let it do its thing so for me this hasn't been a problem and is much much better than the alternative of lugging my henry hoover around"

"i did have a problem with it but it turned out to be me not reading the instructions not the product and the bagotte support team were absolutely brilliant and offered me another or an immediate refund which i did not need as it was my fault"

"he said it will not work and it is a waste of money"

"this little little gets it all from carpet to hard floor"

"recomend anyone who as disability to get this"

"the nosie level is minimal and his alert system tells you immediately what is wrong with him if he does stop by using a combination of beeps and flashes"

"the only negative i have is that the bagotte's crash sensor struggle to detect narrow barriers such as a chair leg which is funny to watch bump into then turn in the opposite direction to continue cleaning"

"i also didn't know if the suction would be up to much but it literally leaves a clean trail wherever it goes yes our floors are that dirty "

"you need to make sure to empty dustbin regularly and roller brush to clean from long hair for the best results"

"it picks up hair well and this can be removed from the roller reasonably easily"

"as you can see in the video it is slim enough to go under the sofa "

"without any hesitation i would reccomend this"

"it doesn't do stripes it randomly bumps and turns and goes off again but it does cover the whole area eventually "

"overall it seems like good material and feels rigid"

"• the two brushes on the bagotte make more sense than the one brush used by roomba which don't brush edges effectively at all and sometimes flick bits of dirt out of its path so it misses them"

"whilst we missed our roomba i wasn’t wiling to pay the price that comes with him"

"it is very thin clean under bed under sofa under cabinet "

"it can get caught under radiators but a strategically placed shoe prevents that"

"the big negative though is that my robot just stops mid clean it doesn't even get close to returning to the base unit"

"with 2 kids and dog there is always something to clean at home we used to have neato robot vacuum but we get it a few yers ago and it was quite big and very loud alsways stuck under the sofa so i decided to order this one as it is smaller and cheaper and i must say that i am very impressed!"

"we've only had one issue which was when he became blinded by a late low and fierce afternoon sun shining in his face"

"useful product for cleaning saved my time so i can do other things it has a anti collision sensors that the vacuum cleaner wouldn’t bump into something so it wouldn’t get damage also have a remote control so i can control the vacuum wherever i want love this product very useful"

"just wasn't sure if it was all a bit of a gimmick & worth the price"

"if the engine stops working don't worry restart after 5 minutes"

"purchasing this product has made our house so much cleaner and tidier and eliminated one of our major and most annoying daily jobs freeing up time for the more important things in life"

"i tried it on the hall way upstairs i was worried it may fall off from the stairs but it changed its route when nearly there"

"i quite often set it off in the sitting room at bed time and return it to its base in the kitchen in the morning"

"with cats and dogs and adjacent garden the hard surface floors and rugs show every scrap of dust or hair"

"the only issue i have with this mode is that is that the battery runs flat quickly but its no issue as i usually don't like it to vacuum in the same room i am working in"

"the layout of the apartment consists of practically two rooms connected by a narrow short corridor"

"you can tell where they've been by the swathe of destruction and detritus left in their wake!"

"it's pretty much just randomly moving around in a vaguely defined space"

"unfortunately mine suffered a fault after a few weeks of use but as it was under warranty it was replaced by bagotte's friendly customer service team"

"sweeps away hair and skirts"

"it is powerful holds a surprising amount of dust and dirt and is simple to empty out"

"it will go charge itself after he done his work or running low battery life"

"• roomba doesn't seem to have a good ability to sense objects repeatedly bashing into them"

"i empty the cassette about once a week"

"i'm hoping it has a long & happy life with us unless it decides its more clever than us & chooses to overthrow its inferior human overlords in which case i'm sending it back!"

"i would be lost without it now"

"i lift the smaller side tables and loose items before setting it off and position the two large dining chairs to allow it full access all round"

"i’m particularly impressed with how it handles tables and chairs – once it detects a barrier it will move tightly around the obstruction to ensure that the entire aera is clean"

"• bagotte does not have an annoying 'nobble' on top this leads to roomba getting trapped under all sorts of furniture"

"i bought a rumba about 10 years ago when they came out and ended up giving it away"

"occasionally gets stuck cleaning under the hall night storage heater but works its way out of other dead ends"

"there is a little dust pan that you need to clean and an easily removable filter that you need to keep clean also"

"his route to claning floors mihgt be like a drunken man on the way home from a bar ie it is all over the place but after a certain element of time the floor in that room is clean !"

"if the engine stops working don't worry restart after 5 minutes"

"i was a bit worried a few times when it disappeared under the sofa where no one has been for many years if i'd ever see it again but out it came & merrily went on its way"

"won't even bother my baby while he sleeps"

"with the robots drop sensing technology the robot will simply turn away from stairs preventing it from falling down"

"it is best to chop the fruit before the juicer"

"the cats don't seem keen but they're less scared than they were of the old hoover"

"must keep it emptying it as fills quickly but that shows it's working"

"the vacuum itself is reasonable size but not too big to take up wanted space"

"the battery last long enough to clean all the floor small kitchen 2 reception rooms and a small corridor "

"the suction is good but the debris compartment is very small so fills up quickly but that is expected as it is a small appliance"

"dust compartment is of the same size as the one in the expensive version"

"you would think that it wouldn’t be as clean but that’s not the case at all and the robotic vacuum actually cleans pretty well"

"this means they know they need to go find it instead of forgetting and potentially tripping over it later"

"i have two children and it keeps the house clean of their mess"

"we've only had one issue which was when he became blinded by a late low and fierce afternoon sun shining in his face"

"i purchased this from the coredy website and i can say i am completely satisfied with this robot cleaner"

"i left some debris in a a couple of difficult points corner near the chair's legs to check whether it was able to clean also them and i'm impressed about how good is is"

"the fact that it recharges itself when its tired and does not ask for me to buy it a meal or a drink is a major plus"

"the main differences between it and roomba that some may see as negatives are there’s no wifi connection you can only schedule for a clean at a certain time that will apply every day you can’t select different times for different days it seems you can only programme the auto clean schedule via the remote control so if that runs out of battery or you lose it and you wanted to change the schedule you’d need to get another"

"i have clean house use dyson v11 regularly but the vacuum bins container is always half full!"

"bought it for my nan as shes struggling to get the bulky hover out"

"i have increased my review from 1 star to 3 stars based on the positive way that customer services dealt with me but cannot give it any higher as fundamentally the first unit only lasted 4 months"

"with having many health problems if not up to using an upright i just let him go and he will clean room to room perfectly"

"to me my house and floors deal with a lot of crap from us as a family this doesn’t completely replace my ‘proper’ hoover but it does cut down how much i need to use it"

"the dust bin is at the back with easy remove access to empty"

"it scoots around the room quite randomly and when it has been going for about an hour it goes around the edges of the room it navigates itself round furniture dogs cats anything on the floor"

"it goes everywhere and never gets stuck it goes under the bed and sofa and even makes an extra pass around all the edges of everything"

"much as i keep waiting for it to fall down the stairs its sensors save it every time"

"this particular vacuum doesn’t do room tracking but i have found that it is quite clever in how it goes about its business"

"the battery seems to last so long it does our 4 bedroom house ground floor easily on a single charge it gets in all the nooks and cranny and seems to pick up loads from the carpet"

"it is better than the irobot 'virtual wall' because it can be bent and shaped to your requirements and doesn't need a battery"

"this doesnt seem to work"

"it recognises the drop of the staircase and i don’t have to use any tape to mark anything"

"on investigation i found that the roller sweeper brush was no longer turning"

"this is great little hoover and for the price you can't go wrong very please"

"only efforts is to empty the vacuum waste bin every days since it is so efficient to grab single speck of dust!"

"i have 3 cats and very little time for cleaning as much as is needed"

"it didnt have any issues manouvering around the room and best of all can be set to a schedule ie when im at work and it will clean before i return"

"it keeps picking up more dirt every day and is pulling dog hair out of rugs that my other hoover doesn’t manage at all"

"do not think twice!"

"i've also noticed in the summer it gets confused by strong patches of sunlight on the floor i am guessing the sensor detects them as a 'drop' and doesn't go into them"

"i honestly can't think of a single thing i don't like about it"

"it's not all singing all dancing but we don't need that"

"at the beginning the robot did find its way on the other room but twice "lost its way back" to the charging station and i found it "dead" in the room that does not have the charging station"

"i leave the vacuum alone to clean up and it goes everywhere to pick up the trash"

"only gets a bit louder when it is on the max suction setting"

"i have to say it was a little bigger than expected but it's not too big that its cumbersome"

"the remote works fine and although the hoover doesn't have lots of bells and whistle features in my opinion it doesn't need them"

"probably 'cos they hadn't been invented!"

"it's just a pity it can't climb stairs!"

"i have wooden floors and it sucks up stuff i didn’t even know was there"

"i do want another robovac as it very useful but i want one with better reliability or a longer warranty"

"i needed a little hoover to clean after my bird mess without having to take out the hoover all the time"

"i haven't used the remote control so i can't comment on that but generally i found the deice to be easy to assemble and use"

"all in all i love this thing and would not do without it"

"i couldn’t ask for more"

"i purchased this robotic vacuum mainly for three reasons: suction power design price well i already have a roomba that i've paid around £500 back in 2012 and at that time you could only buy crap products if you didn't want to spend half a thousand quid on a decent robotic vacuum"

"the thoughts of having to bring out the main vacuum cleaner every other day filled me with dread"

"it seems to operate on a random walk principle but that also means that it doesn't struggle with multiple rooms like our old neato did"

"it does need emptying alot which i would suggest doing every few days especially if you have kids that like to make a mess"

"the noise it’s a bit too loud but you can bare with it"

"i decided to upgrade to a higher spec bagotte model for personal reasons so am now awaiting delivery of the 800 model"

"the cats don't seem keen but they're less scared than they were of the old hoover"

"while it did not pick up as much as a full vacuum cleaner on any one go the fact that it was doing it every day at 10am for about 2 hours meant that the house just stayed clean without fuss despite having 5 adults and a dog living in it during lockdown we were very happy with it until we started noticing that it was not doing as good a job as before and that the amount of dust picked up was less and less"

"i have its plugged in the corner of my room and don't notice it charging away"

"there are 3 things that could be better"

"at first the vacuum itself appears to be random moving in to random areas with no logic"

"i have to hover a couple times a day after my 3 year olds mess but past 5 days have been amazing"

"you won't be able to cover your whole home but it does the job in a few rooms without your attention then when the battery is low it will re dock and charge before continuing which is amazing to see"

"battery life is perhaps less amazing because it wasn’t put back on charge properly and refused to do anything the next day until it had charged itself but it might be misleading"

"i highly recommend for low level pile carpeting and laminate or wood floors"

"i had an issue with the first one but it was promptly replaced"

"the only thing that makes it a bit tricky to use it is that i need to prepare the house in the morning lifting the chairs covering some wires try to put away the dog toys"

"if they had recessed the button slightly this would not happen"

"came with two filters and a cable strip to mark no go area if needed"

"a robot vacuum has given me so much time back i wouldn't be without one"

"it is so easy to use so quiet so you can hardly hear it when in use"

"i have to empty it after each use but the house is completely free of fluff and dust"

"sensor works well as long as item is the same height as the cleaner otherwise bump sensor works to turn it around"

"i don't use it upstairs in case it falls down the stairs but you could easily block your stairs off with a rolled up towel if you wanted to"

"i have been trying to insert vegetables into my robot vacuum for a better juice experience but it's making a mess"

"the schedule definitely works as it scared the snot out of me when it started up at 23:30 right next to me"

"just need to empty the hoovers bin"

"at this point i have been using this for two weeks positives design futuristic look and robust feel premium packaging and accessories timely response to controls good suction has a max power mode easy to configure only 55db scheduled cleaning negatives can only store so much no wifi this is truly a great home gadget to have"

"ordered the bagotte it was ok for a week and then started stopping abruptly after 5 minutes with red light and beeping"

"he said it will not work and it is a waste of money"

"he unfortunately took a dive off the top of the stairs early this year we blame the cat but he’s not admitting to anything"

"you need to empty the dustbin after each clean since it collects quite a lot of dust and debris"

"i am disabled and isolated during covid 19 and this has been a godsend"

"i thought i would regret not getting the wifi enabled version which was much more expensive at the time but no he is a great machine and he works perfectly well without being wife enabled"

"it doesn't do stripes it randomly bumps and turns and goes off again but it does cover the whole area eventually "

"the thickness of the vacuum also means that it can go underneath tables and sofas with ease and covering areas that cannot be conventioally covered without moving the bulky items to one side"

"at first seems to be erratic in its methods but if you ignore it i move everything off the floor to make it easier for it to clean and let it do its thing it does sweep up the floors pretty well"

"this was because the plastic coupling between the brush and the motor had worn and so although the motor was turning the brush was not"

"one tiny issue: when it passes under some low height furniture the operating button on top can get pressed and powers the machine off unintentionally"

"and i will have my vengeance in this dusty room or the next"

"sensor works well as long as item is the same height as the cleaner otherwise bump sensor works to turn it around"

"as you can see from the pic it sucked up a surprising amount in a very small amount of time but the dustpan has a fairly generous amount of storage so i'm hoping it won't get full too often"

"i did have a problem with it but it turned out to be me not reading the instructions not the product and the bagotte support team were absolutely brilliant and offered me another or an immediate refund which i did not need as it was my fault"

"i like the cleaner it has removable dustbin that you can wash when the battery is low it automatically go back to the charging base to recharge but when i used it it went to stair edge and fell off lucky not broken i read the instruction because i didn’t put magnetic strip under the door that’s why so"

"it’s not too noisy doesn’t like cables tassels my sons clothes on the bathroom floor etc and can get stuck under things the radiator and occasionally one of the kitchen units when it gives a little plaintiff beep until i rescue it "

"i can't say about replacement parts for bagotte but the lower initial price definitely softens the blow"

"there might also be items it gets stuck under i haven't noticed this with the bagotte as yet don't get rid of your manual hoover you will still need to do edges occasionally and hoover stairs yourself my dream is that one day they'll design one that can do stairs too!"

"so when it malfunctioned in mid february i was very disappointed!"

"i also had an small issue with the vac and the supplier swapped it out with no issues"

"only issue is hair is very easily caught up in the mechanism"

"i have never seen or used one of the more expensive robovacs but cannot imagine that the basic cleaning of those machines would surpass the eufy 11s"

"quiet operation no problem to go back to charging station"

"our needs were simple: clean a two bed flat with no carpets only wooden floors in one go"

"it really is the best machine i have purchased for us in a very long time and like many others i wish i had bought it a lot earlier because this little guy certainly takes over most of the hoovering and brings up carpets and hard floors every time"

"don't forget to empty it every 2 times rarely gets stuck has excellent sensors low meaning it can get under the bed etc"

"very low noise and picked up all the bits"

"so the hoover isn't one of the smarter ones so it will bob around the room in a random pattern but that is hardly a big issue as it does this for around an hour before it goes back to its base for a recharge"

"the product worked really well but suddenly developed a fault but this was immediately rectified by the company under warranty"

"it's a chore time is precious and we hate vacuuming but felt there was no way a little robovac would compete with our dustbusting big machines"

"it's a chore time is precious and we hate vacuuming but felt there was no way a little robovac would compete with our dustbusting big machines"

"a total waste of £200!"

"it has a large dustbin which is able to hold garbage for several cleans without overfilling"

"after the first week it seemed to loose sync with the time and so attempted to start cleaning at seemingly random times during the day evening"

"in order to keep the flat clean we would need to hoover 2 3 times a week which becomes extremely tedious after a while"

"i've always hated vacuuming"

"i like robert the spruce to go to work at 8am on mondays wednesdays and fridays i let him loose upstairs on a saturday"

"really annoying "

"i have to lift my chairs off the ground before i turn my eufy on which is a huge nuisance"

"you hear so many horrible stories about companies with terrible customer service?"

"over all we couldn’t use it due to our house layout"

"you hear so many horrible stories about companies with terrible customer service?"

"we had to get rid of the bedside tables because he enjoyed getting stuck under them it doesn't really pick up 100% of rubbish it doesn't easily find its base sometimes the brushes fall off and they actually get deformed quickly"

"one tip our naughty eufy managed to lock itself in our bathroom so it's best to put door stoppers just in case"

"it does have the capability of returning itself to the base station but again i don't really care about that"

"everyone told me i was crazy and wasting money on useless toys"

"it copes with going over most mats and rugs all bar one very chunky one which i can use the spot clean function on"

"the first few times you use this you will have to empty eufy every 10 20 mins as for obvious reasons the collection chamber needs to be small"

"the sun is confusing the drop sensors underneath the machine and eufy is assuming the sudden difference in the tone of the floor is a potential drop hazard"

"keeps going for a couple of hours before needing recharge"

"some reviews mention that it doesnt always pick bits up over the course of a whole 'cycle' the hoover passes over the same area more than once allowing it to pick up any missed bits"

"the sun is confusing the drop sensors underneath the machine and eufy is assuming the sudden difference in the tone of the floor is a potential drop hazard"

"the robovac does handle my longer pile carpet quite well but will leave streaks in the carpet from the wheel"

"the robovac was my reward for hard work over the summer and i wasn't sure about it as it sounds lazy the price was relatively low and i thought maybe it was rubbish"

"can get stuck in a large room and clean some areas multiple times and completely ignore others"

"i have one rug which eufy easily travelled across and the rest is tiled flooring so it shouldn't have been a problem at all but the rubber on the guard warped and eufy then made a loud vibrating noise too loud to ignore"

"had a minor fault with noise from one of the side brush motors and as it's not a serviceable item replaced without fuss within days"

"i also bought the 11 for my elderly parents as they cannot do hoovering anymore due to arthritis and chronic fatigue"

"the only thing that annoys me is the loud beeping noise on occasions like docking or finishing charging itp"

"only small niggle is it is marking my wooden furniture legs where it has bashed into them repeatedly so i am having to remember to set up barriers before i use the vacuum to avoid this"

"the human hair gets stuck in the rolling brush at the bottom which i find very difficult to clean"

"wouldn’t surprise me if i’ve pressed something i shouldn’t!"

"i've only had the robovac a week and am constantly aghast at how much dirt there is from a seemingly clean floor"

"i really thought it would be a piece of junk but got it just out of blind hope"

"it hums around over carpet and tiled floors with ease and even copes with the hair from our aging chocolate labrador"

"it is very weak on collecting dust from carpets"

": p main issues are: easily gets stuck in cables i have a recessed floor mat inside the front door it gets permanently stuck in drags floor rug corners up or moves them if they have tassels don’t leave clothes on the floor although shoes are usually ok rarely it gets stuck in some awkward place behind some furniture but in the months i’ve had it that only happened twice"

"40 minutes later i was sat very smugly sipping my tea as robbie the robot finished the entire downstairs"

"it also generally manages to return to its charger creeping silently along the walls with its red light sadly flashing as it feels its way back to base"

"it's a shame it can't clean stairs!"

"the only problem is the remote as you have full control of dobbie so it can be very easy to lose a couple of hours making dobbie zoom around your homemade rally course lol 10 10"

"however i have following concerns which made me return this very next day 1"

"the only minor downside is the dust collecting bin is on the small side so to begin with it may need emptying more often"

"i had serious doubts about a robot hoover but decided to try it without expecting much"

"i actually felt redundant at first"

"couldn't afford a very expensive one so did my research and this little guy seemed quite highly sung"

"one small annoyance is the tendency of the rotating side brushes to drop off during use"

"press a button and no more dirty carpets!"

"it's the only solution when you've got two shedding dogs!"

"one small annoyance is the tendency of the rotating side brushes to drop off during use"

"it has no trouble climbing up rugs and doesn't often get trapped though like with all robovacs you have to clear wires and small objects out of its way"

"so far it has not trap itself in a loop and manage to move on with a few bounces "

"i never thought i needed this in my life in fact i didn’t even really know they existed and bought on a whim in black friday sales"

"the main cleaning mode is at little disappointing the robovac seems to move around at random in this mode making cleaning much more time consuming than a more sensible path"

"cons: if you have messy rooms that have cable empty boxes lying around the vacuum cleaner will not work very well"

"only small niggle is it is marking my wooden furniture legs where it has bashed into them repeatedly so i am having to remember to set up barriers before i use the vacuum to avoid this"

"i expected an impossible tangle and a long session with scissors but no it all unravelled in minutes with no apparent damage to either watson or the yarn"

"having been doubtful about the concept of robot vacuum cleaners i was persuaded to try the eufy 11s during the black friday sale"

"the ultimate problem was the price"

"it impressed since eufy has entered home have hardly used our hoover"

"he won't pick up anything too big and tends to randomly cruise around the floor but he picks up dust sand fur glitter and random fluff"

"it does like to beach itself on various things and emits a pitiful beep when it does so i tend to run it when i'm home"

"i have tried to get this vacuum return as one of the front brush is not rotating correctly and vacuum keeps stopping half way around the room"

"the main cleaning mode is at little disappointing the robovac seems to move around at random in this mode making cleaning much more time consuming than a more sensible path"

"obviously it wandered around aimlessly rather than finding its base station once the battery ran out"

"it asks for a 6 foot radius to put the charging point plus it has to be on hardwood it then said it can’t be near anything that it can go under otherwise it might get stuck"

"it takes up so much dust and dirt off our wooden floors everyday and it has a large resevoir for the dirt"

"the robovac doesn't have a good sense of direction and travels around rather randomly but manages to cover all of our moderate size apartment in one go"

"the memory app controls etc are of little value to me and an unnecessary cost"

"it works in a very haphazard way at first i though oh no it’s missing loads of bits and then goes to another room before it had done the first one properly but no need to worry it comes back and finishes every room properly"

"i've used it every day and still it misses many places"

"now the reason that i returned eufy"

"it picks up really well and even does a little shimmy to get edges"

"we have two dogs and so we were forever hoovering up after them"

"i bought two of these and they worked great until i moved house where they both decided at different times to throw themselves down the stairs and off a landing area to the floor below"

"the eufy doesnt always pick up everything on the first round granted but eventually gets it all and with no effort!"

"it is very erratic and does not seem to go all over floor"

"soundhow finds its way into every room and return itself to the doc"

"most of our flat is medium pile carpet and that doesn't disturb the robovac at all"

"it's a chore time is precious and we hate vacuuming but felt there was no way a little robovac would compete with our dustbusting big machines"

"let’s see if it is as good as my little eufy"

"very helpfull little gadget"

"that was until this little fella arrived"

"great little helper"

"if this happens it deposits a little clump of hair on the floor so i just stop it and empty the blockage which takes 3seconds and restart it again note its only hair that builds up all the dust seems to still go into the waste container"

"as many have already mentioned eufy doesn’t like loose laying cables nor rug tassels but then what vacuum does?"

"this gradually got worse over time so i regretfully made the decision to return my eufy within the 1 month return window"

"if it does get caught on something shoelace cable it makes a few bleeps and whacks on its red warning light and then sits there waiting to be rescued we live in flat so no stairs or other hazards to avoid so cannot comment whether this would be an issue"

"only small criticism is that sometimes it gets stuck trying to mount the edge of our dining table plinth"

"only had it a short while but so far i can’t really fault it"

"i don't have experience with robovacs so can't compare it to different model and my opinion is based solely on my experiences but my god how good he is"

"75 minutes cons: the cleaning cycle is random but this is more than sufficient for an entry level robot vac"

"prompt response from firm when it stopped working and they advised how to repair it quickly"

"if this happens it deposits a little clump of hair on the floor so i just stop it and empty the blockage which takes 3seconds and restart it again note its only hair that builds up all the dust seems to still go into the waste container"

"they did send me another one to try but the same thing happened 3 weeks later the rubber warped and vibration started again"

"i have dogs and a parrot so they do create some mess and this has dealt with everything thrown at it"

"you have to be sure to secure loose cables rugs and get papers clothes up off the floor otherwise they'll get tangled up but otherwise you just switch on and off it goes"

"everyone told me i was crazy and wasting money on useless toys"

"got it running each day and never had many issues"

"all i have to do is remember to empty the dirt tray when he's finished"

"in a very dusty house with a very sheddy cat and a fairly sheddy long haired owner who traipses compost everywhere i had doubts he'd keep up but he does"

"it works great downstairs and our anxious dog doesn’t mind it"

"the anti fall mechanism stops it from falling down the stairs"

"after the first week it seemed to loose sync with the time and so attempted to start cleaning at seemingly random times during the day evening"

"the only preparation needed is to pick up stuff you don't want obstructing the vacuum and then press play"

"we have tiled wooden and carpeted floors in a largish house and eufy does a floor at a time with no bother"

"cancelled the cleaner"

"bottom line money well spent!"

"it once got trapped in my bedroom and wrecked it!"

"the suction is not very good as it left talcum powder dust and didn't pick up everything"

"it’s great i would highly recommend this vacuum but you need to have a tidy house and no tasseled rug or it will get stuck!"

"you just need to empty the little container once a week and occasionally wash the brushes and filter but otherwise it’s gets the job done and your hoovering days are over"

"the major one which resulted a broken gear on the wiper and a return it stucks on thick carpets or mats and can not move for minutes"

"the dog's not that keen as eufy keeps bumping her when she's just about to drift off to sleep but its merely a minor downside!"

"you do need to make sure no cables or clothes are lying around as per instructions"

"the dustpan size is small so you may need to empty it after two runs"

"so far it finding its way back to the charging station is a bit hit and miss but its early days"

"also still obsessively cleans the same area but misses other areas"

"it started giving problems"

"you do need to check the brush and remove any dog hairs after it’s done a clean but this is easy as is the emptying of the dust container"

"if you have dinning chairs nice packed on the side on the dinning table the vacuum will skip this part all together"

"+ eufy can climb small inclines easily so it useful if you need it to go over thick rugs cons: the battery does seem to run out more quickly than other vacs i have and the charge also takes longer a few hours to fully charge the brush mechanism does need regular cleaning as hair becomes wound around the moving parts reducing the cleaning capability eufy does miss spots due to its random moving pattern but regular cleaning programs mean this isn't a real problem overall i'd definitely recommend eufy"

"i never write reviews"

"occasionally it climbs up on a rug and gets itself stuck and i have to rescue it"

"it did get stuck on my bar stools and table but other than that the random navigation did clean my house surprisingly effectively"

"i thought about buying this for a long time as i didnt hink it would be as efficient as a 'normal' hoover but i was proved wrong massively!"

"silly mistake much regret"

"bumps into more than i expected even white cupboards so i hope that doesn't cause damage in the long term"

"it is just something we will need to plan for before leaving eufy to function while we are out of the house in the summer but it's by no means a deal breaker"

"i really thought it would be a piece of junk but got it just out of blind hope"

"have had the 11s in my wish list for some time having missed the discount during prime day 2018 so i was pleased to see the product further reduced on black friday"

"the ‘big’ vacuum cleaner only comes out every few weeks now mainly to do the stairs and some inaccessible corners"

"supposedly better for medium pile carpets too"

"30pm the floors are clean it's a lovely feeling i wish i'd got one sooner!"

"it has a good price point and overall features without being either too basic or too complex"

"i've tried everything to reset her timer but nothing works"

"you have to move furniture of course for a more complete clean but this is far less of a grind than vacuuming everything by hand the old way and it does in fact get into some places that are hard to reach with an ordinary vacuum cleaner such as under couches and low tables"

"it manages carpets hard wooden flooring and can get on and off rugs just be wary of tassels and stringy items wires cords as they will get entangled easily"

"don't get me wrong pet lovers will still need a bigger machine from time to time but for daily maintenance this little robot is remarkable"

"wish i’d kept the box to be honest so i could return"

"my particular model seems to run out of power after 25 minutes or so well under the 100 minutes runtime so i would recommend giving it a good charge before using it i think it might be a problem with the batteries who sometimes develop a fault and develop a memory that they are fully charged when they are not"

"the rug is clean because it seems to really get all the surface fluff along with all the little bits of dirt and it is a white rug"

"doesn't just blind bump into things and reverse will feel what's it bumps into multiple times then decide if to create course around it such as leg chairs"

"i haven't had one before so don't have anything to compare to but i'm equally delighted and disgusted in its cleaning ability"

"i've had it for about 4 days now and i find that it misses some spots although i run it twice a day"

"however we purchased it in the winter when the kitchen was dark now that we've reached the spring and we're getting more sun this vacuum is next useless"

"poor ‘kevin’ has been working hard since arriving home yesterday what can i say i am delighted on how well he is cleaning"

"it is difficult to leave this un attended"

"it appears to charge but when i try to set it off hoovering nothing happens and now the light doesn't go on when it's charging"

"normally that would mean having to buy a whole new one and throwing it out which is really wasteful but eufy support is the best ever"

"on the plus side it rolls over and vacuums my rugs and mats without any problem whereas my upright vax will try to suck everything up edit: took down 2 stars as it keeps knocking into my furniture causing dents and scratches even though it is supposed to have a sensor and stop before hand"

"too haphazard for my liking and i will be looking for one that can map out the room"

"poor ‘kevin’ has been working hard since arriving home yesterday what can i say i am delighted on how well he is cleaning"

"it cleans well on both hard services and short pile carpets and a full charge is enough for it to do the whole of the ground floor or 1st floor of a largish 3 bed semi and return to it's charging dock"

"it only misses a star because the cat was scared of it and i have to take his opinion seriously or he'll do a poo in my shoes"

"while less powerful i suppose the eufy spends an hour cleaning a room that i'd spend 5 or 10 minutes on with the upright"

"so easy to use incredibly effective i am constantly vacuuming my living room with a dyson stick but despite this this little darling still managed to pick up a pile of stuff quiet funny wish i had one now!"

"this gradually got worse over time so i regretfully made the decision to return my eufy within the 1 month return window"

"love how it detects the edge of the stairs and stops so don't have to worry about it falling"

"our house has the bedrooms downstairs and it doesn’t fall down the stairs i felt nervous letting it go free but i shouldn’t have the sensors kick in and it didn’t fall!"

"when you're fed up playing with him you just press the docking button and he makes his way back to his docking station"

"one upside is my cats who would normally only be seen for their dust when i got the henry out sit peacefully watching eufy wander around only getting upset when it heads for them and with a look of distain have to move out of its way so far they’ve not been tempted to take a ride but you never know!"

"we didn't have this issue with our similarly priced v7 vacuum which we only replaced due to a flood damaging it!"

"the only downsides that she reported: need to empty the dirt collection box frequently as it picks up so much"

"we use it mostly on tiled floors but sometimes let it loose on carpets"

"i have a very hairy dog and it's sucking up every follicle no prob"

"i never knew my house was so filthy!"

": p main issues are: easily gets stuck in cables i have a recessed floor mat inside the front door it gets permanently stuck in drags floor rug corners up or moves them if they have tassels don’t leave clothes on the floor although shoes are usually ok rarely it gets stuck in some awkward place behind some furniture but in the months i’ve had it that only happened twice"

"don’t watch it you’ll waste so much time 😂"

"it goes randomly there's not intelligent route"

"however it just runs until the battery dies it doesn’t know when a room is completed or return to base for a recharge"

"at the moment it gets full very quickly with hair but i’m hoping that might slow down soon"

"bought in nov 2018 so outside the returns window anyone had similar issues and resolved them?"

"i almost went along with the ‘shark’ craze but at the last minute i saw this in the black friday sales and took a chance and i’m so glad i did"

"where it's not so good is that i can't tell it what days to start cleaning automatically it's all or nothing"

"after using it for a week i find it still cannot replace the traditional vacuum cleaner however it has been picking up a lot of dust"

"it also gets itself stuck a lot"

"after 13 months of using it once per day the right hand brush motor has stopped working and refuses to spin"

"i have a chronic health condition which makes regular vacuuming not possible for me so i honestly say this has been life changing and a true weight off my mind"

"i had a neato before and it kept giving me lots of problems this one is solid and does what it says"

"hi my eufy is broken i don't know how to contact seller to fix or replace and return"

"the only thing which can be seen as negative part is the small conteiner"

"beware on stairs though as the sensors need a light room carpet to work properly"

"if this stays a problem i will just return the model and get a new one"

"also the hair all wrapped around it's kind of impossible to clean and trying to clear the bristles makes me waste more time than actually taking my actual hoover and just using it all over the flat"

"you have to move furniture of course for a more complete clean but this is far less of a grind than vacuuming everything by hand the old way and it does in fact get into some places that are hard to reach with an ordinary vacuum cleaner such as under couches and low tables"

"dusty the dusty slayer continues to go where no man has gone before"

"i expected an impossible tangle and a long session with scissors but no it all unravelled in minutes with no apparent damage to either watson or the yarn"

"the suction is not very good as it left talcum powder dust and didn't pick up everything"

"i normally go around with my dyson at least four time a week and there is only two of us in the house this robot still picks up dust and hair a all the little bits that the dyson seems to leave behind"

"clarence can get tangled in cables and her tip was to tuck under rug fringes as his suck can unravel them"

"i have replaced the brush followed the support advice but it’s definitely broken"

"it was the daily hair issue that made us think of a robovac that vacs as we work or sleep"

"the only minor downside is the dust collecting bin is on the small side so to begin with it may need emptying more often"

"normally that would mean having to buy a whole new one and throwing it out which is really wasteful but eufy support is the best ever"

"i have named it dobby my house elf and had to dobby proof the house a little making sure there are no trailing leads and looking out for things he could get snagged on"

"i have a dog who malts galore and this has saved me and my back having to hoover every single day"

"having googled this bizarre experience it seems this is a common problem"

"+ eufy can climb small inclines easily so it useful if you need it to go over thick rugs cons: the battery does seem to run out more quickly than other vacs i have and the charge also takes longer a few hours to fully charge the brush mechanism does need regular cleaning as hair becomes wound around the moving parts reducing the cleaning capability eufy does miss spots due to its random moving pattern but regular cleaning programs mean this isn't a real problem overall i'd definitely recommend eufy"

"robovac 15c max may be a better option for the ones who have similar concerns as me"

"the vacs have their quirks places where they get stuck or can't cope with"

"the only thing which can be seen as negative part is the small conteiner"

"for the lazy house cleaners"

"the place i got it from no longer sells the so i couldn't have a replacement"

"i have a chronic health condition which makes regular vacuuming not possible for me so i honestly say this has been life changing and a true weight off my mind"

"they identified there was a problem and despatched a replacement without hesitation"

"it goes under beds and wardrobes perfectly carpets and my hard wood flours brilliant occasional it misses a bit and i just use the remote control to send it where i want it to go"

"one upside is my cats who would normally only be seen for their dust when i got the henry out sit peacefully watching eufy wander around only getting upset when it heads for them and with a look of distain have to move out of its way so far they’ve not been tempted to take a ride but you never know!"

"half the fun is just watching her bump into stuff and figure her way about the house"

"it really helps as my daughter has multiple food allergies and it just cleans up the crumbs with the press of a button and i can carry on with whatever i'm doing"

"i can’t reccomend him enough!"

"he deals with the tangle of chair legs under the table cleans hard floors and carpets well and seldom gets stuck in the process"

"my wife and our bemused bichon frise watched as this new gadget did its thing around our kitchen"

"seems to pick alot of dirt up well"

"recently we had a problem because we noticed the robovac was making a very loud noise which was not common"

"only gripe is it's a little bit noisy"

"firstly it works straight out the box it couldn’t be any easier"

"really good product lovf the way ot cleans floors"

"i never thought i needed this in my life in fact i didn’t even really know they existed and bought on a whim in black friday sales"

"i don't trust them and wouldn't recommend them to families with children if they are to be used upstairs"

"with more advanced models it's easily rectified but this one cannot recognise the danger and will get stuck repeatedly which is why it's sadly not a good fit for my flat"

"now it is finally clean with very little effort"

"if you don't mind the cons then get it"

"it's also very low and gets under a couple of things the housemile can't"

"it really is the best machine i have purchased for us in a very long time and like many others i wish i had bought it a lot earlier because this little guy certainly takes over most of the hoovering and brings up carpets and hard floors every time"

"secondly and more seriously after a couple of weeks i noticed the eufey started to become noisier which i think was down to a fault on one of the side brush motors"

"the robovac was my reward for hard work over the summer and i wasn't sure about it as it sounds lazy the price was relatively low and i thought maybe it was rubbish"

"at first i thought it wasn't doing much but i change my mind when i empty the dust compartment"

"i bought the slim versions eufy and quite honestly i now could not manage without"

"three hairy dogs in our house and this little beast keeps the fluff at bay!"

"i would agree have enough app's on my phone didn't want any more"

"even the edges of rooms are done well with the little spinning brushes flicking all the muck into its path"

"they both do the job well but the 11s being slimmer is best for me as it gets under more of my furniture where the 11 could not"

"ok on occaision he gets a bit lost and disappears to the kitchen for longer than i think is necessary and he has tipped over the thick rug once so i haven't programmed him to clean when i'm out but another reason is that i just love watching him work"

"i cannot believe that i did not get this earlier"

"i was surprised how quiet it is in my opinion too though the battery hold could be better i find if i have fully charged it then leave it a few days off charge there is little left when i set it off for a clean"

"also it runs out of battery if not used for a couple of days which is super annoying because sometimes i would just like to go and use it without having to think about it"

"the other thing that i didn't like was that it went in all different directions as in"

"my opinion is that they are not safe for purpose it put myself and my family in danger and they did exactly what the company advertises that they won't do "

"before this happened i loved them and would still love a replacement for downstairs but definitely not upstairs"

"only small niggle is it is marking my wooden furniture legs where it has bashed into them repeatedly so i am having to remember to set up barriers before i use the vacuum to avoid this"

"if it loses a brush just flip it over and push it back in place"

"looks rather lost in the room and missing many spots"

"i feel like the battery on mine might be a bit faulty though as he seems to get much longer from his and mine seems to regularly run out of battery before it's even able to make it back to the base"

"but that was my fault as it is the sort of obstacle he can't deal with"

"if you don't maintain eufy then you will not get the best results"

"this is the only reason it doesnt get 5stars from me"

"we ended not being able to use it due to asking for a lot of things in the room layout that we couldn’t do"

"the only issue is that the dust container really does have to be emptied every time you use it as it doesn't hold much and the filters clog up very quickly"

"it cleans so well it has a great design and i cant imagine not having it now!"

"to be honest i'm not bothered with this"

"the major one which resulted a broken gear on the wiper and a return it stucks on thick carpets or mats and can not move for minutes"

"i will never be without one!"

"after reading the wonderful reviews of other users i ventured to have my own robot and since then live has never been the same!"

"on another occasion he found his way into the study but managed to close the door on himself and was therefore stuck in there"

"i bought it in desperation"

"if it does get caught on something shoelace cable it makes a few bleeps and whacks on its red warning light and then sits there waiting to be rescued we live in flat so no stairs or other hazards to avoid so cannot comment whether this would be an issue"

"it does take a random path to cleaning but that really doesn’t matter it cleans"

"just make sure you move cables as it does get stuck"